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We accept payments through PayPal, Stripe (for card payments) and bank deposit. If you are paying with a card via Stripe or PayPal we never see your card details, so it is completely safe.
Please make sure that you enter your correct delivery address when you are going through checkout. If you are paying with PayPal or Stripe we MUST ship your order to the delivery address specified on your payment to comply with PayPal and Stripe’s fraud prevention policies. We ARE NOT able to ship to a different address. If you request that we cancel your order (before it has shipped) please be aware that a cancellation fee applies. Please see our Returns page for more information on cancellation fees.
If you have a discount code you can use it when you checkout to receive a discount on your order. Please note that you can only apply ONE discount code per order. Discount codes apply to eligible products only and do not apply to postage. Discount codes will only work on full price items. Items that are already reduced will not be eligible for further reductions via discount codes.
Please note that discount codes are valid for a limited time only. Discount codes that do not have an advertised expiry date may be cancelled at any time and without prior notice. Please note that some codes may be valid for a limited number of uses or for a limited number of customers (for example, first ten buyers get 25% off). If you have a discount code we recommend using it as soon as possible.
Reward points are earned when you purchase eligible items. They can be redeemed as payment (or partial payment) for future orders on this website. Reward points are only earned when you have a SunDrops account and pay with cash, gift certificates, or store credit. Items purchased with reward points don’t earn new reward points, and if you are purchasing as a SunDrops 'guest' then your purchase will not earn reward points. Reward points cannot be redeemed for cash and cannot be transferred between different SunDrops accounts.
If you are using reward points to partially pay for your order, please note that there is a minimum cash payment amount of $4.00.
If a purchase is cancelled for any reason or payment for a purchase is refunded for any reason (including refunds for returns), then any reward points gained from that purchase will be deducted from your SunDrops account.
